Conflict and Ego: The monster inside us all

Conflict. Very few people relish it.  It’s one of the most common areas that we get asked to consult on with clients. We use lots of helpful behavioural theory, practical techniques and role-play various scenarios. However, nothing can quite replicate the real life challenge of a conflict with a particularly stubborn individual, whether a colleague […]

Business Relationships: More partnership and collaboration, less transaction and contract

Collaborating for the Common good: All the most positive business relationships are collaborative. They’re characterised by high levels of co-operation and high levels of assertiveness on both sides. Rather than seeing the relationship as transactional, it’s a partnership. Both businesses are working together with high levels of trust on a mutually beneficial outcome. These relationships […]